How can moms report problems with my pod?

Moms let us know on social media how much they love Mamava pods—and they’ll let you know too! But they also let us know when a pod needs maintenance or cleaning.

While we love to help our customers, it’s better if moms have a way to contact the owner of the pod they’re using. 

If there’s an issue with your pod—it needs to be cleaned, it’s unplugged, the door isn’t locking—post a number to call so moms can get the help they need, when they need it. 

Example of an in-pod sticker: 

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For the best visibility, we recommend this decal be placed in the following location on your pod:

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Self-service 

  1. Access our self-serve decal program here.
  2. Download the zip file containing the decal program files.
  3. Review the “READ FIRST” document to determine which Maintenance/Assistance decal best meets your needs.  
  4. Once you’ve determined the decal you need, print it using the supplied file. 
  5. Type in your custom message (typically a phone number) in the editable area.
  6. Use your own vinyl printing vendor to print.

Full-service 

Contact us at customerexperience@mamava.com and let us know which decal you need. We’ll provide you with the cost to have your decal printed and mailed to you.