What if the lights don’t turn on?

If the lights inside your Mamava pod aren’t working, use the following steps to help narrow down the problem and identify the root cause.

First, is the problem just the lights, or are the fans off too? If the fans aren’t working either, check out this article first. 

If the fans work but the lights don’t, follow these steps to identify the cause. 

For Solo V2.0:

If the LED strip lights are not turning on, ensure that the two wires in the left corner of the light fixture are connected. 

Jump to the testing section below.

For XL or Original V4 or V5:

(Not sure what version Mamava pod you have? This article will help.)

Confirm the connection in the plugs behind the seat

1. Remove the graphics caps on the left hand side of the pod. 
2. Lift up the side sintra panel to expose wiring behind the left seat.
   
3. Confirm that the silver plugs are securely together. 
4. Confirm that the black cord is plugged in all the way. 
5. Confirm that there is a light illuminated on that black box. 

Confirm wiring in roof 

1. Using a Phillips head screwdriver, remove F109, F104, and F103 to expose all of the wiring in the roof, which is located in F101 and F102 (V4 model, V5 model roof shape will vary slightly). 
   
2. Check all the connections in the roof, going all the way around the roof pan. Ensure that all of the wires are securely plugged in. Here’s a drawing illustrating where those connections are located (V4 model, V5 model roof shape will vary slightly):
   V4 Roof
   
   V5 Roof
3. Confirm that a green light is illuminated on the PCD, which is the little black box with two antennae. 

Jump to the testing section below. 

For XL or Original V3.3 and under:

Test the electrical components

You'll need to access the top of your Mamava pod, so have your ladder handy. 

1. Use a large Phillips head screwdriver to remove the two screws in both roof panel retaining plates (at the top edge of the curved sides).
2. Carefully remove the plates and then slide the roof panel to reveal the electrical components.
3. Make sure the plug end from the light control box is inserted into the motion detector-controlled outlet.

Confirm that all four wires from the four lights are properly inserted into the terminal blocks (only two light wires into each terminal block).

If the lights work when plugged into the motion detector-controlled roof outlet, push the motion detector button to see if it is simply “off” before checking to make sure the motion sensor settings are correct.

Test the lights and fans

1. Open the pod door with the app or the keypad.
• Pass: The lights and fans come on when you open the door and stay on for 30 seconds before shutting off.   
• Fail: The lights come on, but the fans don’t. 
2. Enter the pod and lock the door behind you.
• Pass: The lights and fans stay on while you are in the pod. Woot! 
• Fail: The lights turn off at any point while you are in the pod. 
3. Use the in-app features to change the lighting. 
• Pass: You can adjust the lights using the Mamava app. 
• Fail: The lights flicker or don't adjust. 

If your pod passes these tests, your pod is ready for breastfeeding parents! 

If your pod doesn’t pass these tests it could be one of two things: 

1. You could have a lightbulb out. 
2. You might need to replace the wire harness.

We recommend starting with the light bulb option first! Use these instructions to change the bulb.

If you have replaced the light bulb and the lights still aren’t turning on, please contact us and we can walk you through additional troubleshooting steps.