Pods can be unlocked using a four-digit code on the keypad. Locks come preprogrammed with Mamava admin codes which are crucial to app-enabled entry, as well as six additional slots for you to create custom codes.
Identify Your Pod’s Lock
Schlage lock
The Schlage lock has raised keypad buttons.
Linnea lock
The Linnea lock has a smooth touchscreen keypad.
Keyless handle
The keyless handle does not have a keypad and is only on tech-free Solo Base pods.
Schlage lock
Preprogrammed codes
- 2 unique admin codes found on your lock manual
- 4 Mamava admin codes
Custom codes
There are 13 remaining slots for you to create custom codes. *Do not add more than 13, as that will override codes that are programmed in the Mamava app. To create custom codes:
- Locate your six-digit programming code on the front of the lock’s manual (provided with pod on delivery) or on the back of the lock (requires removing lock from door).
- Enter programming code on the keypad. Wait for three orange lights and three beeps.
- Press the SCHLAGE button.
- Press (1) and wait for three orange lights and three beeps.
- Enter custom four-digit code, wait for three orange lights and three beeps.
- Enter the same four-digit code again.
- Set up is successful after the green light and one long beep.
Linnea lock
Preprogrammed codes
- Four Mamava admin codes
Custom codes
There are six remaining slots for you to create custom codes. *Do not add more than six, as that will override codes that are programmed in the app.
- Download the Mamava for Business App (in the App Store or Google Play) and create an account.
- Enable Bluetooth for the app and ensure you’re standing outside the Mamava pod, within Bluetooth range. (If not, you’ll get an error message when adding custom codes.)
- Locate your pod or lock serial number. The pod serial number is on the sticker inside the door frame. (Use 8008# to open the door.) The lock serial number is on the key tag provided by Mamava. Need help? Contact Mamava’s Customer Service Team at service@mamava.com for this information.
- Input the serial number (pod or lock) in the “Enter Serial Number” field in the app.
- Tap “Edit pincodes” on the “Lock Pin Code” screen. (It should say “Lock already activated.”)
- Select “Add new pin code.”
- Enter a new four-digit numerical pin code and tap “Add.”
*Not applicable to tech-free Solo Base pods, which have a keyless door handle (with an interior deadbolt).