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Help Center
Pod Service + Maintenance
Pod Service + Maintenance
Find information on cleaning, parts, troubleshooting, and warranty.
General
Lactation Pod Rental Program
How do I fix my Mamava pod?
Care and Keeping
How do I clean my Mamava pod?
How do I take care of my pod(s)?
Damage
How do I report damage during installation?
How do I report damage during shipping?
What if my Mamava pod is damaged?
How do I replace broken parts?
Warranty & Service Plan
What does the Mamava warranty cover?
What is the warranty for the Mamava Mini?
Does the Medela Symphony PLUS® Breast Pump come with a warranty?
Does Mamava offer a service plan?
Enhancements Parts
What upgrades are available for my pod?
Moving the Pod
How do I relocate my Mamava pod?
When I move my pod, how do I update the location on the Mamava app?
Does Mamava offer relocation services to move pods?
Leveling + Door Alignment
How do I know if the door on my pod is properly aligned?
How do I realign the door on an XL (formerly ADA) or Original pod?
How do I realign the door on a Solo V2.0, V2.1, or V2.2 pod?
How do I realign the door on my Mamava Solo V1.1 Lactation Pod?
Door
Why can't I close the door?
How do I adjust the door on a Mamava pod?
Locking
Why won’t the keypad unlock the door?
Why doesn't the deadbolt lock from the inside?
How do I know if I need a new lock battery?
How do I change the lock battery?
How do I get a replacement key?
Electrical + Hardware
How do I make sure the PCD is working in my Mamava pod?
Why don’t the lights and fans turn on?
Why won’t my pod’s lights and fans turn off?
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