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Pod Service + Maintenance
Product FAQs
Product Specs
Safety
Identification
Designing Your Pod
New Pod Graphics
Pod Re-order Graphics
Access & Interior Decals
Delivery + Installation
Preparing for your Mamava
Delivery
Installation
Mobile App Pod Listing
Promoting Your Pod
Mobile App Pod Listing
Wayfinding
Internal Communications
External Communications & PR
Pod Access
Mobile App
Keypad
Key
Pod Service + Maintenance
General
Care and Keeping
Damage
Warranty & Service Plan
Enhancements Parts
Moving the Pod
Leveling + Door Alignment
Occupancy
Door
Locking
Electrical + Hardware
Parent FAQS
Lactation Accommodations
Access & Mobile App
Troubleshooting
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Help Center
Pod Service + Maintenance
Product FAQs
Product Specs
Safety
Identification
Designing Your Pod
New Pod Graphics
Pod Re-order Graphics
Access & Interior Decals
Delivery + Installation
Preparing for your Mamava
Delivery
Installation
Mobile App Pod Listing
Promoting Your Pod
Mobile App Pod Listing
Wayfinding
Internal Communications
External Communications & PR
Pod Access
Mobile App
Keypad
Key
Pod Service + Maintenance
General
Care and Keeping
Damage
Warranty & Service Plan
Enhancements Parts
Moving the Pod
Leveling + Door Alignment
Occupancy
Door
Locking
Electrical + Hardware
Parent FAQS
Lactation Accommodations
Access & Mobile App
Troubleshooting
Pod Service + Maintenance
Find information on cleaning, parts, troubleshooting, and warranty.
General
How do I fix my Mamava pod?
Care and Keeping
How do I take care of my pod(s)?
How do I clean my Mamava pod?
What additional amenities can I add to my Mamava pod to keep it clean?
How do I refill sanitization supplies?
Damage
How do I report damage during installation?
How do I report damage during shipping?
What if my Mamava pod is damaged?
How do I replace broken parts?
Warranty & Service Plan
What does the Mamava warranty cover?
What is the warranty for the Mamava Mini?
Does the Medela Symphony PLUS® Breast Pump come with a warranty?
Does Mamava offer a service plan?
Enhancements Parts
What upgrades are available for my pod?
How do I upgrade my Mamava V3.3 pod to a V4?
Moving the Pod
How do I relocate my Mamava pod?
How do I disassemble a Mamava Original V5 pod?
How do I disassemble a Mamava Original V4 pod?
How do I disassemble a Mamava XL V6 pod?
How do I disassemble a Mamava XL V5 (formerly ADA V5) pod?
How do I disassemble my Mamava XL V4 (formerly ADA V4) pod?
How do I disassemble a Mamava Flex pod?
How do I disassemble a Mamava Solo V2.0, V2.1, or V2.2 pod?
How do I disassemble a Mamava Solo V1.1 pod?
How do I disassemble a Mamava Solo V1 pod?
When I move my pod, how do I update the location on the Mamava app?
Does Mamava offer relocation services to move pods?
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Leveling + Door Alignment
How do I know if the door on my pod is properly aligned?
How do I realign the door on an XL (formerly ADA) or Original pod?
How do I realign the door on a Solo V2.0, V2.1, or V2.2 pod?
How do I realign the door on my Mamava Solo V1.1 Lactation Pod?
Occupancy
What if the app says the pod is occupied when it’s vacant?
How do I test that the occupancy status is working? (V3.3 and under)
How do I test that the occupancy status is working? (V4, V5, V6, Flex, and Solo)
How do I replace the 3D printed occupancy indicator?
Door
Why can't I close the door?
How do I adjust the door on a Mamava pod?
Locking
Why won’t the keypad unlock the door?
How do I open the pod when the deadbolt is locked?
Why doesn't the deadbolt lock from the inside?
How do I replace the lock on a XL/Original pod?
How do I replace the lock on a Flex or Solo V2 pod?
How do I know if I need a new lock battery?
How do I change the lock battery?
How do I get a replacement key?
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Electrical + Hardware
How do I make sure the PCD is working in my Mamava pod?
How do I change the motion sensor in a V3 pod?
Why don’t the lights and fans turn on?
Why won’t my pod’s lights and fans turn off?
Why doesn’t the interior outlet work?
Why does my pod make a static sound?
How do I adjust the temperature inside the pod?
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