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Pod Service + Maintenance
Product FAQs
Product Specs
Safety
Identification
Designing Your Pod
New Pod Graphics
Pod Re-order Graphics
Access & Interior Decals
Delivery + Installation
Preparing for your Mamava
Delivery
Installation
Mobile App Pod Listing
Promoting Your Pod
Mobile App Pod Listing
Wayfinding
Internal Communications
External Communications & PR
Pod Access
Mobile App
Keypad
Key
Access Decals
Pod Service + Maintenance
General
Care and Keeping
Damage
Warranty & Service Plan
Enhancements Parts
Moving the Pod
Leveling + Door Alignment
Occupancy
Door
Locking
Electrical + Hardware
Parent FAQS
Lactation Accommodations
Access & Mobile App
Troubleshooting
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Help Center
Pod Service + Maintenance
Product FAQs
Product Specs
Safety
Identification
Designing Your Pod
New Pod Graphics
Pod Re-order Graphics
Access & Interior Decals
Delivery + Installation
Preparing for your Mamava
Delivery
Installation
Mobile App Pod Listing
Promoting Your Pod
Mobile App Pod Listing
Wayfinding
Internal Communications
External Communications & PR
Pod Access
Mobile App
Keypad
Key
Access Decals
Pod Service + Maintenance
General
Care and Keeping
Damage
Warranty & Service Plan
Enhancements Parts
Moving the Pod
Leveling + Door Alignment
Occupancy
Door
Locking
Electrical + Hardware
Parent FAQS
Lactation Accommodations
Access & Mobile App
Troubleshooting
Pod Service + Maintenance
Find information on cleaning, parts, troubleshooting, and warranty.
General
How do I fix my Mamava pod?
Care and Keeping
How do I take care of my pod(s)?
How do I clean my Mamava pod?
What additional amenities can I add to my Mamava pod to keep it clean?
How do I refill sanitization supplies?
Damage
How do I report damage during installation?
How do I report damage during shipping?
What if my Mamava pod is damaged?
How do I replace broken parts?
Warranty & Service Plan
What does the Mamava warranty cover?
What is the warranty for the Mamava Mini?
Does the Medela Symphony PLUS® Breast Pump come with a warranty?
Does Mamava offer a service plan?
Enhancements Parts
What upgrades are available for my pod?
How do I upgrade my Mamava V3.3 pod to a V4?
Moving the Pod
How do I relocate my Mamava pod?
How do I disassemble a Mamava Original V5 pod?
How do I disassemble a Mamava Original V4 pod?
How do I disassemble a Mamava XL V5 (formerly ADA V5) pod?
How do I disassemble my Mamava XL V4 (formerly ADA V4) pod?
How do I disassemble a Mamava Solo V2.0 or V2.1 pod?
How do I disassemble a Mamava Solo V1.1 pod?
How do I disassemble a Mamava Solo V1 pod?
When I move my pod, how do I update the location on the Mamava app?
Does Mamava offer relocation services to move pods?
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Leveling + Door Alignment
How do I know if the door on my pod is properly aligned?
How do I realign the door on an XL (formerly ADA) or Original pod?
How do I realign the door on my Mamava Solo V1.1 Lactation Pod?
Occupancy
Why is the occupancy status not updating on the app?
What if the app says the pod is occupied when it’s vacant?
How do I test that the occupancy status is working? (V3.3 and under)
How do I test that the occupancy status is working? (V4, V5, and Solo)
How do I replace the 3D printed occupancy indicator?
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Door
Why can't I close the door?
How do I adjust the door on a Mamava pod?
Locking
Why won’t the keypad unlock the door?
How do I open the pod when the deadbolt is locked?
Why doesn't the deadbolt lock from the inside?
How do I replace the lock on a XL/Original pod?
How do I know if I need a new lock battery?
How do I change the lock battery?
How do I get a replacement key?
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Electrical + Hardware
How do I make sure the PCD is working in my Mamava pod?
How do I replace the PCD on a Mamava pod?
How do I adjust the motion sensor settings?
How do I change the motion sensor in a V3 pod?
Why don’t the lights and fans turn on?
Why won’t my pod’s lights and fans turn off?
Why aren’t the fans working?
How do I replace the fans in my pod?
Why doesn’t the interior outlet work?
Why does my pod make a static sound?
How do I change the light bulb in my pod?
How do I adjust the temperature inside the pod?
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