Mamava pods come with multiple keys: one emergency deadbolt lock key and 1-2 traditional brass keys that are specific to your lock. We don’t keep copies, but you may be able to get a replacement depending on your lock.
Emergency deadbolt key
You can purchase additional deadbolt keys from Schlage or other retailers. Search for Schlage 61509 Emergency Release Key, B571 Occupancy Indicator Deadbolt Key.
Schlage lock
The Schlage lock (with raised keypad buttons) comes with one key that is individually keyed. Local retailers can duplicate the key for your Schlage FE575 lock. If misplaced, you’ll need to contact a locksmith, as we don’t keep copies. (Not available for the Solo Base).
Linnea lock
The Linnea lock (with touchscreen keypad) comes with two keys that you are responsible for keeping track of. Contact service@mamava.com in the event you lose your keys and we may be able to send you a replacement depending on which version of the lock you have.
If you lose both keys and need to change the lock battery, use the micro-USB cable (a generic cable included with pod delivery or available in stores) with your own portable battery to provide temporary power to open the lock.
Note: Doing so won’t charge the lock as the provided batteries are not rechargeable.