Why doesn’t the interior outlet work?

Breastfeeding parents who need to pump need a functional outlet. If your Mamava pod’s outlet isn’t working, try these troubleshooting tips.

Your interior outlet will look different depending on the version of your Mamava pod. If you’re not sure what pod you have, this article will help you. 

If your pod in an XL V6, the outlets looks like this:

If your pod is an XL V5 or Original V3.3 and under, the outlet looks like this:

In Mamava XL V4 or V5, Original V4 or V5, Solo V2.0 pods and below, and Solo V2.1 Base pods, the outlet looks like this:

If your pod is a Solo V2.2, Solo V2.2 Base, Solo V2.1, Solo V2.1 Base, or Flex V1.0, the outlet looks like this:

Step 1: Do the lights and fans turn on when you enter the pod? 

• No. If the lights and fans don’t work, check to make sure the pod is plugged into the wall. It’s also a good idea to push ‘reset’ on the GFCI outlet to the exterior plug.
• Yes.  If the lights and fans turn on—but the outlet still doesn’t work— the problem is the interior outlet itself. 

Step 2: Is the red indicator light on near the outlet?  

• No. Make sure the pod’s power cord is plugged into a wall outlet. If the pod is plugged in, check to see if the exterior outlet is working. It’s also a good idea to reset the GFCI outlet to the exterior plug.
• Yes. If the red light is on but there’s no power, the outlet could be faulty.  Contact Mamava for further technical assistance.