Why won’t the Mamava app locate a pod?

The Mamava app will automatically locate the nearest Mamava pod and provide you with an option to unlock the pod. (Not available on the tech-free Solo Base pod.)

If the app doesn't locate the nearest pod, you can unlock the pod by pressing the small unlock button in the top left corner of the phone screen.

If you're still having issues:

1) Make sure your Bluetooth is turned on. 

2) Try force quitting and restarting the Mamava app.

3) A blinking red light on the keypad indicates that the battery needs to be changed. Check out this article for instructions.

 

 If you still haven't found what you're looking for, click on "Contact us" at the top or bottom of this page.