Why can't I close the door?

If the door of your Mamava pod isn’t shutting all the way, this article will help you figure out—and fix—the issue so that breastfeeding parents feel secure using it.

There are a couple of reasons that the door might not close all the way. Here’s how to determine which one is affecting your pod. 


Reason 1:  The door closer arm is not connected to the door. 

Check the interior of your pod’s door. If the door closer’s arm is not connected, complete the door installation as depicted below. (Does not apply to the Solo V2.0.) 

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Reason 2: The door closer needs to be adjusted. 

If the door closer is not adjusted properly, the door may not close and/or latch property. To adjust the swing speed, use a flat screwdriver to adjust the screw marked with a 1 on the closer at the top of the door. To adjust the latching force, use a flat screwdriver to adjust the screw marked with a 2 on the closer at the top of the door. Please note, some closer models may have adjustment screws requiring a Phillips head screwdriver or an hex key. (Does not apply to the Solo V2.0.) 


Reason 3: The pod door jambs are out of alignment.

Mamava pods need to be on flat, level surfaces to work properly. If your pod has been moved or if the floor is uneven, the door may be out of alignment. Use this article for more information on how to realign the door on your XL, Original or Solo pod.