Why can't I close the door?

If the door of your Mamava pod isn’t shutting all the way, this article will help you figure out—and fix—the issue so that breastfeeding parents feel secure using it.

There are a couple of reasons that the door might not close all the way. Here’s how to determine which one is affecting your pod. 

Reason 1:  The door closer arm is not connected to the door. 

Check the interior of your pod’s door. If the door closer’s arm is not connected, complete the door installation as depicted below. (Does not apply to the Solo V2.0.) 

Screen Shot 2020-06-15 at 4.00.29 PM

Reason 2: The door closer needs to be adjusted. 

If the door closer is not adjusted properly, it will affect how the door closes. Use a flat screwdriver to adjust the latching speed adjustment screw on the closer at the top of the door (marked with a “1”). (Does not apply to the Solo V2.0.) 

Reason 3: The Mamava pod is not level and the door jambs are out of alignment. 

Mamava pods need to be on flat, level surfaces to work properly. If your pod has been moved or if the floor is uneven, it may be out of alignment. Use this article for more information on how to level your XL or Original pod or Solo pod.