--- title: How do I get into a pod? description: Mamava pods equipped with Smart Access technology enable pod access with the touch of a button. Like magic. But there are other ways to get inside too—including a combination keypad and old-school keys. --- [Skip to content](https://help.mamava.com/how-do-i-get-into-a-pod#main-content) English Show submenu for translations [Contact us](https://help.mamava.com/kb-tickets/new?hsLang=en) ![RGB-Wordmark-1.png\]](https://help.mamava.com/hs-fs/hubfs/RGB-Wordmark-1.png?height=21&name=RGB-Wordmark-1.png) - [Default HubSpot Blog](http://blog.mamava.com/) Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.mamava.com/) - English Show submenu for translations - [Contact us](https://help.mamava.com/kb-tickets/new) - Contact us Contact us Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.mamava.com/?hsLang=en) 2. [Parent FAQS](https://help.mamava.com/parent-faqs?hsLang=en) 3. [Access & Mobile App](https://help.mamava.com/parent-faqs?hsLang=en#access-mobile-app) # How do I get into a pod? ## Mamava pods equipped with Smart Access technology enable pod access with the touch of a button. Like magic. But there are other ways to get inside too—including a combination keypad and old-school keys. **Pod access with Mamava app**  The [app](https://www.mamava.com/mobile-app) empowers breastfeeding parents to open the pod with a press of a button. (Make sure your Bluetooth is turned on!) The app also shows [pod availability,](https://help.mamava.com/how-do-i-know-if-the-pod-is-in-use?hsLang=en) indicates how long a user has been in the pod, offers [vacancy alerts](https://help.mamava.com/how-do-i-sign-up-for-vacancy-alerts?hsLang=en), and helps ensure the pods remain accessible to the people who need them (not just someone who wants to charge their phone). Learn more in [this article](https://help.mamava.com/what-is-the-mamava-mobile-app?hsLang=en).  ![1G4A1272-Original-exterior-app-smart-lock-hand\_RGB\_web](https://help.mamava.com/hs-fs/hubfs/Mobile%20App/1G4A1272-Original-exterior-app-smart-lock-hand_RGB_web.jpg?width=688&name=1G4A1272-Original-exterior-app-smart-lock-hand_RGB_web.jpg) **Pod access with keypad + code** The keypad lock can also be unlocked with a four-digit code. If you [aren’t able to unlock the door with the app](https://help.mamava.com/why-wont-the-app-unlock-the-pod?hsLang=en), the app will provide you with a one-time unique access code.   **Pod access with keys** Mamava pods also come with physical keys. If you’re unable to access the pod with the app or the keypad, we recommend contacting the facility to see if they can open the pod for you. (They may have an access issue they aren’t aware of, so letting them know you’re having trouble is important!)   **Pod access with door handle** Mamava Solo Base pods have a keyless handle, so check the occupancy status on the door. (And don’t forget to engage the deadbolt once you’re inside!) - [Product FAQs](https://help.mamava.com/product-faqs?hsLang=en#main-content) - [Product Specs](https://help.mamava.com/product-faqs?hsLang=en#product-specs) - [Identification](https://help.mamava.com/product-faqs?hsLang=en#identification) - [Designing Your Pod](https://help.mamava.com/designing-your-pod?hsLang=en#main-content) - [New Pod Graphics](https://help.mamava.com/designing-your-pod?hsLang=en#new-pod-graphics) - [Access & Interior Decals](https://help.mamava.com/designing-your-pod?hsLang=en#access-interior-decals) - [Delivery + Installation](https://help.mamava.com/delivery-installation?hsLang=en#main-content) - [Preparing for your Mamava](https://help.mamava.com/delivery-installation?hsLang=en#preparing-for-your-mamava) - [Delivery](https://help.mamava.com/delivery-installation?hsLang=en#delivery) - [Installation](https://help.mamava.com/delivery-installation?hsLang=en#installation) - [Mobile App Pod Listing](https://help.mamava.com/delivery-installation?hsLang=en#mobile-app-pod-listing) - [Promoting Your Pod](https://help.mamava.com/promoting-your-pod?hsLang=en#main-content) - [Mobile App Pod Listing](https://help.mamava.com/promoting-your-pod?hsLang=en#mobile-app-pod-listing) - [Wayfinding](https://help.mamava.com/promoting-your-pod?hsLang=en#wayfinding) - [Internal Communications](https://help.mamava.com/promoting-your-pod?hsLang=en#internal-communications) - [External Communications & PR](https://help.mamava.com/promoting-your-pod?hsLang=en#external-communications-pr) - [Pod Access](https://help.mamava.com/pod-access?hsLang=en#main-content) - [Mobile App](https://help.mamava.com/pod-access?hsLang=en#mobile-app) - [Keypad](https://help.mamava.com/pod-access?hsLang=en#keypad) - [Pod Service + Maintenance](https://help.mamava.com/pod-service-maintenance?hsLang=en#main-content) - [General](https://help.mamava.com/pod-service-maintenance?hsLang=en#general) - [Care and Keeping](https://help.mamava.com/pod-service-maintenance?hsLang=en#care-and-keeping) - [Damage](https://help.mamava.com/pod-service-maintenance?hsLang=en#damage) - [Warranty & Service Plan](https://help.mamava.com/pod-service-maintenance?hsLang=en#warranty-service-plan) - [Moving the Pod](https://help.mamava.com/pod-service-maintenance?hsLang=en#moving-the-pod) - [Leveling + Door Alignment](https://help.mamava.com/pod-service-maintenance?hsLang=en#leveling-door-alignment) - [Locking](https://help.mamava.com/pod-service-maintenance?hsLang=en#locking) - [Electrical + Hardware](https://help.mamava.com/pod-service-maintenance?hsLang=en#electrical-hardware) - [Parent FAQS](https://help.mamava.com/parent-faqs?hsLang=en#main-content) - [Lactation Accommodations](https://help.mamava.com/parent-faqs?hsLang=en#lactation-accommodations) - [Access & Mobile App](https://help.mamava.com/parent-faqs?hsLang=en#access-mobile-app) - [Troubleshooting](https://help.mamava.com/parent-faqs?hsLang=en#troubleshooting) - [Virtual Lactation Consulting](https://help.mamava.com/parent-faqs?hsLang=en#virtual-lactation-consulting) - [Default HubSpot Blog](http://blog.mamava.com/) [![Chill listening crop-3](https://help.mamava.com/hs-fs/hubfs/mark.logo.RGB@2x.png?width=54&height=55&name=mark.logo.RGB@2x.png "Chill listening crop-3")](https://mamava.com?hsLang=en) Help Center Copyright © 2026, Mamava